Peter Chubb | United Kingdom | 2016-06-03
My stay in the hotel was wonderful. There were just a couple of things that were an issue. these were not even tea or coffee being given each day, and also just having one chair in the room did not seem enough - two would have been far better.
However, I would not let this put me off and I do plan to come back with my girlfriend. However, I would much rather a room with a bath if there is one, and also a room that faces the front so I can look down the road instead.
Thank you once again for such a wonderful time.
Peter_G. Wagner | United States | 2015-07-16
A charming small hotel with very friendly and helpful staff.
MAX | France | 2011-02-17
otre séjour s'est tres bien passé et fut tres agréable. l'hôtel est tres confortable, tres bon accueil. Vous pouvez le recommander sans probleme. Prague est une tres belle ville, et nous esperons pouvoir y retourner. Merci pour le service que vous nous avez apporté.
Johan | Belgium | 2008-11-12
am just back from my stay at the Golden Star hotel. The hotel was super, as well as the service. I would definitely go back.
Ann | 2008-09-27
Just a short note to say thanks for helping us pick our hotel in Prague. It was in a great location and we had a nice holiday. Thanks again.
Pam | United Kingdom | 2008-09-14
Just arrived back and wanted to say that the hotel was perfect for us. Thank you.
Francesca | Italy | 2008-08-11
I am just writing to thank you for your help, we had a wonderful time in Prague, the hotel was fantastic, people were very kind and gentle! I absolutely recommend your help for anyone who would like to find a stay in Prague.
Antonella | italy | 2007-10-01
Just wanted to thank you very much for the great support you provided me with and the accomodation: simply fantastic. Everything was really smooth and perfect. Thank you so much!!!!!! :)
Vitali | turkey | 2007-08-05
i am very pleased with your services, all worked out as planned. the golden star house hotel was very good, the room very comfortable and the staff very helpful. the location of the hotel is also very nice, as we had a wiev of the city from our room and close to the castle and the church and the monastery. the only handicap of the hotel is that it is on an uphill and walking backfrom the charles bridge is tiring. i would suggest the hotel informs the guests of trams 23 and 22 which can bring them close tothe hotel from anywhere in the city.we discoveed this way on our second day.
Paul | United Kingdom | 2007-03-13
Just to let you know that we enjoyed our stay very much at the Golden Star Hotel, the hotel was spotlessly clean and exactly as described on the web site. The staff were all very polite, friendly and helpful. The only negative thing for me was the long climb up the hill back to the hotel after walking around all day, as I am not as fit as I used to be. We loved the city of Prague and are keen to visit again soon, and will definitely use your company to make the next booking as everything you arranged for us went according to plan. However next time we will be hoping you can find us somewhere at the bottom of the hill. Thank you
Robert | United States | 2006-10-26
I take this opportunity to also note our disappointment with the hotel the Golden Star. Although the location is very good, we consider that it is far from deserving 4 stars. The amenities and quality of room (bed, furniture, lighting) were not satisfactory.
Susan | United Kingdom | 2006-08-25
Have just returned from a 5 day stay at Golden Star which we thought was excellent. Staff extremely helpful and friendly. Should elderly guests be warned about the walk uphill to hotel? (it was fine for us!). Breakfast was ok, not excellent.
Patrick | ireland | 2004-12-09
Top marks to all involved .Hotel was very nice and the airport transfer was punctual friendly and efficient.People of Prague were friendly and courteus at all times.Our thanks to all.
Barrie | United States | 2004-06-05
The hotel was beautiful, the staff was very friendly, and the location was perfect. Thank you for the recommendation, we will tell all our friends to stay there if they go to Prague and to use your service.
Steve | United Kingdom | 2004-02-28
The Hotel was warm, pleasant in a very good location if you wish to be in the quieter scenic part of Prague which we did. The room and facilities were good, the staff were very friendly and helpful. The taxi service they organised to and from the airport was on time and to cost, and I would have no hesitation in recommending it to anyone, especially as there are good restaurants just down the road. I would also like to thank yourselves for the service you gave me and have recommended you to friends who are looking to book a break in Prague in a couple of months.
Ludwig | Germany | 2003-02-11
I just would like to tell you, that we found everything fine and well prepared when we arrived at the hotel. The hotel staff was very kind, friendly and helpful. So we had a pleasant stay in Prague. If we decide to visit Prague once again, we won't hesitate to have a look at your internetsite ...
Martina Ludmila | Switzerland | 2002-12-13
Sluzby v hotelu jsou velice dobré, cely team je kompetentni, prijemny a prispiva k peknemu a klidnemu pobytu v Praze. Dekujeme i Vam za vase sluzby a pri pristi navsteve Prahy se na vas zase radi obratime.
Nancy | United States | 2002-11-17
Thank you for your excellent service and accommodations during our recent stay in Prague. The hotel was clean and very comfortable and the hotel staff were very helpful and pleasant. Our stay was very pleasant and we would definitely recommend your services to other travellers. Thanks again.
William | United Kingdom | 2002-10-20
Just returned from Prague-the hotel was wonderful and the pick up service very prompt and polite! Favourite beer was Kozel and we especially liked Pallfy Palac,Baracnicka Rychta, U Cerneho Vola, U Maltezskych rttiru and U modre kachnciky
Frances J. | United Kingdom | 2002-07-12
I would like to thank you very much for your help in organising the Golden Star Hotel in Prague. It was an excellent hotel. The suite was beautiful and everyone was so helpful and kind whilst my friend David and I were there. The facilities were of a very high standard and I would like to visit again another time.
Stuart | United Kingdom | 2002-03-11
We all had a marvellous time; your city is one of the most beautiful we have ever visited and Czech people are friendly and welcoming. The Hotel was perfect and we have already e-mailed them to say thankyou for their courtesy and the great standard of the accommodation. We would thoroughly recommend them and your booking service, and have already done so to a number of people. Thankyou for arranging everything for us.
Richard | 2001-12-17
Thank you very much for a very comfortable stay last weekend at your hotel. The accommodation and service were both first class. Prague is a beautiful city and we will certainly visit again.
Emma | 2001-12-03
Just a quick note to say that I have just returned from my visit to Prague. We had a fantastic time in the city, and the hotel was wonderful. The location was brilliant, everything was in easy walking distance, the hotel staff were very friendly and helpful, and the room was excellent.
Brian | Ireland | 2001-08-20
Thanks for all your help, we had a fantastic trip to Prague. The Golden Star hotel and staff were fantastic. Thank you for organising everything,
Susan | United Kingdom | 2001-06-29
We would like you to know that we were delighted with your service and we found the Hotel was excellent in every way and we would be happy if you would inform them of our experience. We ourselves, are involved in tourism in Scotland, and we will have no hesitation in recommending not only the Golden Star Hotel but also the services of hotelsprague. Many thanks
John | Czech Republic | 2001-03-23
We have travelled the world and stayed in many hotels, but never have we received such excellent service! All the staff, without exception, were extremely welcoming, friendly and helpful and eager to help in any way they could. Nothing was too much trouble. The hotel itself is superbly appointed and immaculate. Everything worked!!
Christine | ?výcarsko | 2000-10-09
We are writing to thank you for your service, and to let you know we thought the hotel was perfect. Our room was beautiful with a spectacular view over Prague, ALL of the hotel staff we friendly and helpful, and I do not think it could have been better in any way. It was perfect.
David | United Kingdom | 2000-08-29
In your last email to me you asked if I would let you know about the hotel and your service - hence my response now. We were collected and delivered to the airport on time and in a comfortable vehicle. The hotel was marvellous - we had a lovely room looking down Nerudova, extremely spacious and clean. I could not fault anything in the room. The baby cot was there (see later) and was fine. The staff in the hotel were extremely friendly and helpful with our 15 month old daughter. Nothing was too much trouble for them. Breakfast was better than we expected and if you asked me to be really critical I would say that it would be even better to have had fresh orange juice and more fruit but as I say it was a good breakfast. The only thing to say against the hotel as four star hotel in a capital city and this is only very minor is that after we put our daughter to bed at 8.30 and by the time she was asleep at 9.00pm it would have been nice to have been able to have had a drink on the terrace of the hotel and watch the world go by. On the first night (a Thursday) the bar and terrace closed at 9.30pm and on the Saturday night it was closed at 8.30pm. So we used to go to a bar close by, but obviously with a baby it is nicer to be in the hotel. Anyway the area is quiet and it probably isn't economical to open the bar later. However we did have one problem. We agreed a rate of 500 per night for the cot (set out in email below). When I got my bill I was charged 700 per night.I was told that the increase had occurred in the last two weeks. The staff had been so nice that I didn't want to argue but in the UK I would simply have refused to pay on the basis that a contract had already been made. Because of this I didn't leave a tip which I certainly would have done otherwise. We became used to restaurants adding in cover charges and trying to give us extra dishes we didn't want to inflate the bill but didn't expect to have this sort of feeling in the hotel - maybe you can explain what the cause of the variation is, as in the UK a price cannot be changed once an agreement is made unless both parties agree to it. On another note I am organising a conference in Prague next year and may want to use the same hotel. Can you tell me how many rooms it has and if we filled the hotel at an off-peak time if the room rate could be reduced? We are thinking of June 2001. We would want to organise a walking tour of Prague as well. I was most impressed with your City's beauty and cannot wait to come back. Your service, by the way, is excellent and puts many an agency to shame. If you ask how it could be improved it is simply to avoid these variations in charges!
Michele | ?výcarsko | 2000-07-24
I just wanted to tell you that everything was perfect. The transfer from the airport, the hotel was very nice, clean, well located and we enjoyed very much our stay in Prague. There are so many things to visit and to see that We'll probably go back. Thank you very much for your help in making the reservation.
Steve | France | 2000-07-23
We have just returned from Prague and thought the hotel was perfect. We would just like to thankyou for your help and congratulate you on your overall service. We will definetely be going back to Prague, possibly for a longer period, and will be using your web page again.