Laura Mendoza | Mexico | 2015-10-08
Room clean and nice, staff polite and helpful,
Dáša Václavíková | Czech Republic | 2015-06-04
S ubytovaním v hoteli Merlin sme boli veľmi spokojní, síce zariadenie hotela je staršie, ale jeho poloha v blízkosti centra je ideálna pre rôzne poznávacie výlety. Uvítali sme možnosť prikúpenia raňajok, ktoré boli výborné.
Megumi | 2011-09-23
Just wanted to thank you for your excellent service! Pension Merline was perfect for my purpose.... great location and wonderful staff! And the driver came to pick me up a few minutes early! Though it was unnerving not to see him upon arrival, It was so generous of him to offer me a complementary ride back. (hope the tip covered at least the gas cost). Overall I had a wonderful visit of Praha and your efficient and kind service made it easy for me to enjoy your beautiful city.
Arabel | France | 2011-04-17
We were staying at the Pension hotel Merlin on Gorazhdova (very good place to stay, very central) and the young lady who was on duty on Wednesday evening when we arrived was really extremely helpful. All the advice she gave us was perfect and it helped us to enjoy our stay fully in your delightful town. Unfortunately, I forgot to ask her her name and email (she was also on duty today at midday) as I would like to thank her personally. Can you send it to me, please.
Wojciech | Poland | 2010-01-20
I would like to say THANK YOU VERY VERY MUCH for a lovely stay in your Pension Merlin last week. Nice building, nice room and nice staff. I will be back soon:)
Milana | 2009-12-09
ráda bych touto cestou ohodnotila pobyt v penzionu Merlin. Musím říci, ?e vzhledem k ceně, lokalitě a dostupnosti, jsme byli s přítelem mile překvapeni a naprosto spokojeni. Personál hotelu i hospůdky Stará doba byl velmi vstřícný a milý, pokoj byl čistý a útulný. Co se týče dal?ích ubytovaných hostů, občas byl sly?et hluk z chodby, ale tomu se zřejmě nedá zcela předejít. Celkově na nás penzion udělal opravdu pozitivní dojem a určitě se sem budeme rádi vracet.
Vito | Italy | 2009-08-18
,I have been there just yesterday and was a disaster,when I'm arrived they said me that room No. 106 don't exists and gave me a room with twin bed,I dont liked this one and they moved me in a very small room but with double bed,after I hadn't wi-fi connection and moved me again in another room but poor signal yet. Was a calvary.
Kristin | Germany | 2008-12-30
it was lovely indeed and we were very happy with all the places we stayed in. One little thing which at first put me off a bit: the double bed in U Matesa is actually two beds pushed together, so you have a gap and bits of wood in the middle, so if you're a couple you end up sleeping on one bed. Which we got used to, but you might want to warn people asking for a double bed in the future. I told the owner but I'm not sure whether he got the idea since he doesn't have much English, and as much as I try to learn a bit of the language of the country I'm in, and I think czech is a lovely language, you can imagine that I can't say very much in it. But he was very nice, as were the ladies serving the breakfast and the place is lovely, as were Villa Basilea and Pension Merlin, and we will recommend them all. Thanks a lot again and We'll be happy to book through you again the next time.
Vito | Italy | 2008-11-01
I have been 31 October in PensionMerlin Gorazdova 22,everything was ok,but for personal reason I need urgently to contact the reception of the above mentioned pension,please can you give me an their mail adress or phone number ? it's VERY IMPORTANT. Thanks for help me.
Marijan | Hrvatska | 2008-05-26
Due to the feedback for the service and accomodation i just want to let you know that everything was ok. The room was tidy and the personnel were kind. Only the parking space was not free of charge. Maybe you sholud emphasise that on the web site.
Marilyn | Canada | 2008-05-22
I would just like to thank you for your excellent service. Our pickup at the airport was fine, and the Pension Merlin an EXCELLENT choice. it was well situated and the rooms were clean and well provided and the service was good. We would highly recommend it to other travellers, and we will certainly recommend your service.
Rosi | Deutschland | 2008-05-12
The accomodation is ok so far, but I would prefer to have the rooms cleaned on a daily basis. Our beds weren't made during our stay and I think this is a little bit better service which I would recommend. On the other hand we had excellent food on the restaurant and breakfast was also very good.
Zuzana | United Kingdom | 2007-08-09
We really enjoyed our stay at Merlin, but actually you can not pay in GBP only in CZK or EURO. Also we asked for a room with double bed, but they said, that you told them, that we wanted double room. But they were very nice about it and sorted it out for us anyways. Thank you,
Kirste | Australia | 2007-06-22
I am embarrassed to say that I am just getting around to sending my thank you notes, following my trip to Europe this year, however I did want to thank you once again for all your assistance with helping me to find such a great apartment in a fantastic location for my stay in Prague. I had such a fabulous time and it was all helped by my accommodation -being in the hub of everything and in such a beautiful apartment too. If you would kindly pass on my thanks to Guest House Merlin, who was so accommodating and hospitable.
Konstantinos | Greece | 2007-05-28
Unfortunately I must say that my stay at the Pension Merlin last weekend was not good at all. The room was horrible and the receptionist forced me to pay cash in advance (he wouldn't accept a credit card and neither euros, so I had to actually go outside and buy the domestic currency). In general, I definitely wouldn't pay more than 30 euros per night for staying in the room that I was offered and I honestly regret for this unfortunate transaction.
Roberto | ITALY | 2007-04-22
everything has been OK with the accomodation, we've found all as described on web-site, joint with very friendly and available hotel services. We'll absolutely suggest this place to our friends for a Prague visit.
Jonas | Lithuania | 2007-04-08
Hotel Merlin on internet looks quite nice, the location is good, but rooms are really like in hotel that I never been before, so I dont really can explain. Each person has only one towel, ussually it goes at least 2 towel per person and small things like that and makes it not nice place to stay. Sorry to say , but you should not tell people that it is nice hotel. We paid 1000cz more and stayed in really good hotel even closer to old town.
Luká? | Czech Republic | 2007-02-24
Chtěl bych Vám tímto je?tě jednou poděkovat za zprostředkování ubytování v Praze. I s Va?imi slu?bami, i se slu?bami penzionu Merlin jsem byl velice spokojen. Děkuji.
Oleg | 2007-02-18
I want to thank you for a pleasant weekend in Prague! Everything was excellence! Prague is beautiful city, esspecially The Old Town, Hradczany and Karluv Most. Pension Merlin was cute, Stara Doba Restaurant have a great cousin, and of course the famous fried cheese:) and Velkopopovicky Kozel:) So, it was a great journey! Now I with my girlfriend have a lot of pictures and ... a good memories. Thank You for all!
Soheila | United States | 2006-11-08
The guest house Merlin was a very neat place to stay and very nice and helpful staffs. I will send them a Thank you card to appreciate their service.
Peter | Netherlands | 2006-10-18
After my trip to Prague, staying at Merlin, I have to thank you for your service. I like your correct, upp to the point way of offering accomodation and the possibility to cancel, within the limit, without cost.
Juliane | Czech Republic | 2006-10-02
We really enjoyed the stay in the Guesthouse Merlin. The receptionist was very friendly and the room was pretty and neat. There was only one incident I wanted to report you: We arrived Sunday afternoon by car and asked the receptionist where to park the car. She told us to pull in right in front of the guesthouse but in the morning the car was gone. They towed away our car because of a monthly street cleaning and we had to take the taxi through the whole town till we got back our car. We had to pay 1400 ck (almost as much as we paid for the room), besides we lost the forenoon on visiting Prague and had to go back to Austria at noon. This was very disappointing.
Ursula | 2006-08-22
I wanted to confirm that the stay was very nice and wihtout any problems. The staff at the reception was fully professional helpful and friendly.
Micheline | 2006-07-31
Me and my sister were very glad of staying in this pension ; everything was ok and the pension is quite well centered. Rooms were nice, simple but correct, full of charm and neat. At the reception, the ladies were very nice and always at our disposal. Finally, we can recommend this pension. Prague is a wonderful town, I think she is the most beautiful one I have never visited in Europe and I am so glad that your country is ' again ' with us (as it used to be before the second world war). We visited also different places outside of Prague and the countryside looks like Switzerland except that there are no mountains ! P.S. : your both drivers, at our arrival at the airport and for our departure from hotel were also very sympathetic. Thanks to them both and thanks to you for your help in finding this pension for me.
Fernando | Spain | 2006-07-13
I write to you to answer your kindly request. We were in Prague last week, from 6th to 13th of July, booking a room in Guest House Merlin with you. First of all, I want to say that everything was OK, the room and bathroom were good, as we saw in the photos in the web, they were very clean and the relation with owners was perfect. The only problem we saw there was that in Spain is normal to have TV in the room, we think that it is very important to have it because on holidays you spend some time resting in the room and having a TV helps a lot staying there, in other way, you can get a bit bored with nothing to do. It would be an improvement if there were TV in the room, at least for European tourists. No other problem in this way. I must congratulate you for your attention and treatment, you are very kind and, I repeat, everything was perfect and our holidays were unforgettable. Our stay in Prague was fantastic excepting the sun, it was very hot and walking in the street during the day was a bit horrible. Unfortunately, the hotel was a bit far from the city centre, the castle or the jewish neighbourhood, but it didn?t matter. If you ask about suggestions to improve your service, I am sorry to say that I don?t see any suggestions, your attention was very good, your answers very quick, kindly, very clear and when I phoned you, it was also perfect. Thanks a lot. I only have to say that we want to congratulate you for your service because it is a good job and a good way to improve and increase tourism in Prague, it is a good help there for tourists that don?t know Prague. I can say that if I know one of my friends wants to go there, I will recommend to visit your webpage and use your service.
Yoli | ARGENTINA | 2006-07-05
The hotel is lovely. The hotel's people are very kind, in especial ALICE, always with smile. We have a room chosen, selecting by us, in the 5 th floor. The restaurante in down stairs hotel, is not cheape, but is very lovely too.
Tony | Sweden | 2006-05-22
All was perfect. Thanks.
David | United Kingdom | 2006-05-09
We were very happy with the accommodation at the Merlin - it was simple but clean and comfortable. The location was good.
Simone | Italy | 2006-04-27
good service. good hotel. good transfers. beautiful city. thank you very much for everything.
Michela | Italy | 2006-04-25
I stayed at Guest house Merlin and my feedback is positive. If I should give values they would be: 8 for the service 9 for the the architecture of the house 10 for the elevator (after an all day walk is great not to climb 5 floor stairs! ) 7 for the cleaning 5 for the dimension o the walls (you could ear all other people's talks)
Bjorn | Norway | 2005-10-14
Everything was ok. The minibuss was there and hotel Merlin was ok. We had a splendid hollyday in Prague. I will recomend your services to other.
LOUISE | CANADA | 2005-09-27
Now, I would talk about my sejour in Prague... as I came back home last week. Pension Merlin was very good.... bon accueil, et bons services l'Hotesse s'appelle Alice, je crois, elle était trčs accueillante, et trčs dévouée.... As I was a little worried about a room on ground floor... remember, I asked for possible room on second floor..., but finally, she showed the room on 2nd floor, and we tought there was too many stairs... she found that she also had a room on ground floor... and we picked that one... a large room, ceiling very high... we were happy to be there... the private bathroom was outside de room, but very convenient... everything clean... etc the ground floor is not really a ground floor, for us, northamerican, it is like the first floor.... the girls at the reception are all very nice... et accomodantes, bien nous expliquer les choses, fait des appels téléphoniques pour nous, demander des taxis, etc... tres agréables. Et puis, l'emplacement était bien... nous prenions les tramways, et le métro bien débrouillades pour des femmes de soixante ans!!! Et que dire du beau temps que nous avons eu, tout était encore plus merveilleux! Je recommanderai donc vos services a mes amis.
Wanfen | United Kingdom | 2005-09-07
Hi, we were happy with the accommadation, thank you for your hospitality. We had a lovely time in Prague.
Doron | Israel | 2005-08-25
Overall OK, clean nice place, toilets were broken and not repaired all our stay, Thanks
Kevin | United States | 2005-07-29
I stayed at Hotel Merlin from 25 to 29 July. I liked your hotel but the problem was that there was no hot water for half my stay. The first time, after making excuses all morning, hot water was restored in the evening. The next day when I checked out there was no hot water again but I had no time to wait. The person at the desk didn't even bother with excuses but merely said I'm just the night clerk. Since I was required to pay in advance I had no recourse.
Sharon | Great Britain | 2005-05-16
First I would like to say that my dealings with yourselves have been very satisfactory and I would not hesitate to book through your company again. Also the services of the Mr. Janecek pick up was very impressive and reliable. The only down side was the a couple of points with The Hotel Merlin, one was that in 5 nights stay we had no change of towel provided (although admittedly we did not ask reception to do this). The other point was unfortunately due to groups of men being allowed to stay, we were woken in the early hours by their noisy drunken return everyday. But that wasn't really the hotels fault.
Silvia | portugal | 2005-05-12
some difficulties with the water, some noise, and some difficulties to get to the bedroom (the reception is outside the hostel!).
Kevin | United Kingdom | 2005-03-24
thank you for a very warm welcome in your hotel during our stay in prague.i will recomend your hotel to my friends
Tatjana | Montenegro | 2004-12-05
as promised, here comes mine and my colleague's impression about our accommodation in Prague, after your reservation in Hotel Merlin. We have been very satisfied with the hotel services, both with the room and personnel (staff). Also, your service for booking and reservation was very professional. We will kindly recommend your agency as well as Merlin Hotel.
Marc | Australia | 2004-11-01
I recently used your booking service for a stay in prague. I was at the hotel Merlin. the staff there were VERY nice and very helpful. the room was simple but fine for me. the hotel was located close to central prague and the metro which was a big help to me. I was also grateful for being placed close to the ground floor as my health is not so good and my luggage was very heavy. thank you for all your help.
HOWARD | WALES | 2004-04-09
We booked the Guest house Merlin for our holiday through yourelves and would > just like to thank you for the great time we had. The apartment we stayed in > was great, within walking distance of all the major attractions and the > staff were always willing to help.
Debra | United Kingdom | 2003-07-11
I am writing to give you feedback about our stay at your guest house. The room was very clean and comfortable and located on a quiet street. It was also easy to get to all the tourist attractions as well. The decoration was lovely and the bathroom was of a very high standard. We thought the accommodation was very good value for money. We did not realise from your information that we could not pay our bill by credit card. We think that this needs to be made very clear otherwise you may find that some people are not able to access the cash by the end of their stay. Your staff however were very friendly and polite and spoke good English so there was no problem understanding the situation. Overall, we thoroughly enjoyed our stay and would not hesitate to book the room again.
Deborah | United Kingdom | 2003-05-02
I just wanted to let you know what a wonderful time my partner and I had in Prague recently. It was our first visit to this beautiful city and we are returning with friends later this year. The guest house Merlin was very good value for money. The bedroom and bathroom were very clean and comfortable and the furniture and linen was in good condition. The restaurant across the road where breakfast was served provided very good food and all the staff were very friendly and helpful. We booked transfers to and from the airport and the service provided by Mr Janecek was excellent. Your service has been so good that we have booked our accommodation and airport transfers via your website again for when we return in October. Thank you very much for making our first visit to Prague a very enjoyable experience.
John | United Kingdom | 2003-03-11
Just a guick note to say the the room at Melin Guest House was fine... very clean and tidy and very warm.(those 10 flights of stairs to our top florr room after a long days sight-seeing was very hard work. We now have very stong legs) The transfer via Mr Janacek went well. We had a wonderful time in Prague and will recommend our friends to vist and naturally recommend your services. We will problably visit again in the next year.
Michael | United Kingdom | 2003-02-28
Myself and my girlfriend stayed at the Guesthouse > Merlin in Prague last month and found it to be > excellent. It was good value, the room was clean and > the staff extremely friendly. I would definitely > recommend the Merlin to anyone and I thought I would > take the time to send you this feedback. > We had three days in Prague which we found to be one > of the best holidays we have had. Many thanks for your > assistance.